About the Atlassian Jira Integration
Atlassian Jira is the industry-standard issue and project tracking platform trusted by security and IT teams worldwide for managing incidents, vulnerabilities, and remediation workflows. Part of Synqly’s Ticketing Unified API, the Jira integration enables security platforms to create, update, query, and resolve tickets programmatically through a normalized connector, eliminating the need to manage Jira’s API directly. Integrate with Atlassian Jira to automate ticket creation from security findings, route incidents to the right teams, and close the loop between detection and remediation—all through Synqly’s standardized ticketing interface.
Integration Use Cases
Create Attachment
[beta: currently supported by Jira] Creates an `Attachment` for the ticket with id `{ticketId}` in the token-linked `Integration`.
Create Comment
Creates a comment on the ticket matching {ticketId} from the token-linked Integration.
Create Ticket
Creates a `Ticket` object in the token-linked Integration.
Delete Attachment
[beta: currently supported by Jira] Deletes the Attachment object matching {attachmentId} for the Ticket matching {tickedId} from the token-linked Integration.
Delete Comment
Deletes the comment matching {commentId} form the ticket matching {ticketId} from the token-linked Integration.
Download Attachment
[beta: currently supported by Jira] Downloads the Attachment object matching {attachmentId} for the Ticket matching {tickedId} from the token-linked Integration.
Get Ticket
Returns a `Ticket` object matching `{ticketId}` from the token-linked `Integration`.
List Attachments Metadata
[beta: currently supported by Jira] Returns metadata for all Attachments for a `Ticket` object matching `{ticketId}` from the token-linked `Integration`.
List Comments
Lists all comments for the ticket matching {ticketId} from the token-linked Integration.
List Projects
Returns a list of `Projects` from the token-linked `Integration`. Tickets must be created and retrieved within the context of a specific Project.
List Remote Fields
List all remote fields for all Projects in a ticketing integration. The response will include a list of fields for each issue type in the ticketing provider.
Patch Ticket
Updates the `Ticket` object matching `{ticketId}` in the token-linked `Integration`.
Query Tickets
Returns a list of `Ticket` objects from the token-linked `Integration`.
